Operational

synology.com

Refreshes in 30s
Latency: 1113.34ms HTTP 200
Server IP
15.156.123.137
Nameserver
ns-1064.awsdns-05.org
Hosting Provider
ISP / Host
Social Pulse
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Response Time Trends (Last 24 Hours)

Stable

Problem Analysis

Verified From 12 Global Nodes

New York 1123ms
London 1116ms
Tokyo 1129ms
Singapore 1115ms
Mumbai 1134ms
Sydney 1114ms
Frankfurt 1098ms
Paris 1129ms
Toronto 1142ms
San Francisco 1127ms
Amsterdam 1099ms
Sao Paulo 1106ms

Live User Reports

0 Reports (24h)

Having trouble with synology.com?

Select the issue you are experiencing to help our community:

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Last 1h: 0 reports Last 24h: 0 reports

Uptime History (30 Days)

30 days agoUptime: 100%Today

Verified Status from 15 Global Locations

We perform real-time HTTP requests from actual servers in each region to detect regional outages.

North America
4 Locations
Europe
4 Locations
Asia Pacific
4 Locations
Oceania
3 Locations

Troubleshooting Synology

  • Try a different browser or incognito/private window
  • Clear your browser cache and cookies
  • Try on a different network (switch between Wi-Fi and mobile data)
  • Change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  • Check if synology.com has an official status page or Twitter/X account
  • Wait a few minutes and try again - outages are often brief

Submit an Outage Report

Frequently Asked Questions

Is synology.com down right now?
Our live monitoring checks suggest whether synology.com is currently reachable. If you still cannot access it, the issue may be local to your ISP, DNS, or device.
How do you verify Synology's status?
We run multiple checks for synology.com: DNS lookup, HTTP request, and retry logic before confirming an outage.
What are common problems with synology.com?
Users usually report login failures, slow loading, app errors, or regional routing issues during outage windows.
How can I fix connection issues to synology.com?
Try clearing browser cache, flushing DNS, switching network, or disabling VPN/proxy to rule out local connectivity problems.
How do I report a Synology outage?
Use the report form on this page. Community reports help identify regional incidents faster.