Operational
netease.com
Server IP
115.236.118.54
Nameserver
ns4.nease.net
Hosting Provider
ISP / Host
Social Pulse
Check
X ↗
Response Time Trends (Last 24 Hours)
Stable
Problem Analysis
Verified From 12 Global Nodes
New York
937ms
London
950ms
Tokyo
930ms
Singapore
940ms
Mumbai
936ms
Sydney
928ms
Frankfurt
945ms
Paris
928ms
Toronto
946ms
San Francisco
929ms
Amsterdam
917ms
Sao Paulo
928ms
Live User Reports
0 Reports (24h)Having trouble with netease.com?
Select the issue you are experiencing to help our community:
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Last 1h: 0 reports
Last 24h: 0 reports
Uptime History (30 Days)
30 days agoUptime:
100%Today
Verified Status from 15 Global Locations
We perform real-time HTTP requests from actual servers in each region to detect regional outages.
North America
4 Locations
Europe
4 Locations
Asia Pacific
4 Locations
Oceania
3 Locations
Troubleshooting Netease
- Try a different browser or incognito/private window
- Clear your browser cache and cookies
- Try on a different network (switch between Wi-Fi and mobile data)
- Change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
- Check if netease.com has an official status page or Twitter/X account
- Wait a few minutes and try again - outages are often brief
Submit an Outage Report
Frequently Asked Questions
Is netease.com down right now?
Our live monitoring checks suggest whether netease.com is currently reachable. If you still cannot access it, the issue may be local to your ISP, DNS, or device.
How do you verify Netease's status?
We run multiple checks for netease.com: DNS lookup, HTTP request, and retry logic before confirming an outage.
What are common problems with netease.com?
Users usually report login failures, slow loading, app errors, or regional routing issues during outage windows.
How can I fix connection issues to netease.com?
Try clearing browser cache, flushing DNS, switching network, or disabling VPN/proxy to rule out local connectivity problems.
How do I report a Netease outage?
Use the report form on this page. Community reports help identify regional incidents faster.