Operational

hoyolab.com

Refreshes in 30s
Latency: 618.98ms HTTP 200
Server IP
3.160.150.69
Nameserver
ns-1862.awsdns-40.co.uk
Hosting Provider
ISP / Host
Social Pulse
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Response Time Trends (Last 24 Hours)

Stable

Problem Analysis

Verified From 12 Global Nodes

New York 612ms
London 608ms
Tokyo 646ms
Singapore 645ms
Mumbai 651ms
Sydney 615ms
Frankfurt 635ms
Paris 653ms
Toronto 642ms
San Francisco 620ms
Amsterdam 646ms
Sao Paulo 620ms

Live User Reports

0 Reports (24h)

Having trouble with hoyolab.com?

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Last 1h: 0 reports Last 24h: 0 reports

Uptime History (30 Days)

30 days agoUptime: 100%Today

Verified Status from 15 Global Locations

We perform real-time HTTP requests from actual servers in each region to detect regional outages.

North America
4 Locations
Europe
4 Locations
Asia Pacific
4 Locations
Oceania
3 Locations

Troubleshooting Hoyolab

  • Try a different browser or incognito/private window
  • Clear your browser cache and cookies
  • Try on a different network (switch between Wi-Fi and mobile data)
  • Change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  • Check if hoyolab.com has an official status page or Twitter/X account
  • Wait a few minutes and try again - outages are often brief

Submit an Outage Report

Frequently Asked Questions

Is hoyolab.com down right now?
Our live monitoring checks suggest whether hoyolab.com is currently reachable. If you still cannot access it, the issue may be local to your ISP, DNS, or device.
How do you verify Hoyolab's status?
We run multiple checks for hoyolab.com: DNS lookup, HTTP request, and retry logic before confirming an outage.
What are common problems with hoyolab.com?
Users usually report login failures, slow loading, app errors, or regional routing issues during outage windows.
How can I fix connection issues to hoyolab.com?
Try clearing browser cache, flushing DNS, switching network, or disabling VPN/proxy to rule out local connectivity problems.
How do I report a Hoyolab outage?
Use the report form on this page. Community reports help identify regional incidents faster.