Operational

helpshift.com

Refreshes in 30s
Latency: 326.35ms HTTP 200
Server IP
209.42.198.106
Nameserver
ns-616.awsdns-13.net
Hosting Provider
ISP / Host
Social Pulse
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Response Time Trends (Last 24 Hours)

Stable

Problem Analysis

Verified From 12 Global Nodes

New York 340ms
London 343ms
Tokyo 348ms
Singapore 361ms
Mumbai 313ms
Sydney 354ms
Frankfurt 350ms
Paris 322ms
Toronto 315ms
San Francisco 360ms
Amsterdam 318ms
Sao Paulo 324ms

Live User Reports

0 Reports (24h)

Having trouble with helpshift.com?

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Last 1h: 0 reports Last 24h: 0 reports

Uptime History (30 Days)

30 days agoUptime: 100%Today

Verified Status from 15 Global Locations

We perform real-time HTTP requests from actual servers in each region to detect regional outages.

North America
4 Locations
Europe
4 Locations
Asia Pacific
4 Locations
Oceania
3 Locations

Troubleshooting Helpshift

  • Try a different browser or incognito/private window
  • Clear your browser cache and cookies
  • Try on a different network (switch between Wi-Fi and mobile data)
  • Change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  • Check if helpshift.com has an official status page or Twitter/X account
  • Wait a few minutes and try again - outages are often brief

Submit an Outage Report

Frequently Asked Questions

Is helpshift.com down right now?
Our live monitoring checks suggest whether helpshift.com is currently reachable. If you still cannot access it, the issue may be local to your ISP, DNS, or device.
How do you verify Helpshift's status?
We run multiple checks for helpshift.com: DNS lookup, HTTP request, and retry logic before confirming an outage.
What are common problems with helpshift.com?
Users usually report login failures, slow loading, app errors, or regional routing issues during outage windows.
How can I fix connection issues to helpshift.com?
Try clearing browser cache, flushing DNS, switching network, or disabling VPN/proxy to rule out local connectivity problems.
How do I report a Helpshift outage?
Use the report form on this page. Community reports help identify regional incidents faster.