Operational
customer.io
Server IP
76.76.21.21
Nameserver
ns-499.awsdns-62.com
Hosting Provider
ISP / Host
Social Pulse
Check
X ↗
Response Time Trends (Last 24 Hours)
Stable
Problem Analysis
Verified From 12 Global Nodes
New York
114ms
London
95ms
Tokyo
111ms
Singapore
85ms
Mumbai
107ms
Sydney
71ms
Frankfurt
85ms
Paris
86ms
Toronto
99ms
San Francisco
89ms
Amsterdam
68ms
Sao Paulo
102ms
Live User Reports
0 Reports (24h)Having trouble with customer.io?
Select the issue you are experiencing to help our community:
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Last 1h: 0 reports
Last 24h: 0 reports
Uptime History (30 Days)
30 days agoUptime:
100%Today
Verified Status from 15 Global Locations
We perform real-time HTTP requests from actual servers in each region to detect regional outages.
North America
4 Locations
Europe
4 Locations
Asia Pacific
4 Locations
Oceania
3 Locations
Troubleshooting Customer
- Try a different browser or incognito/private window
- Clear your browser cache and cookies
- Try on a different network (switch between Wi-Fi and mobile data)
- Change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
- Check if customer.io has an official status page or Twitter/X account
- Wait a few minutes and try again - outages are often brief
Submit an Outage Report
Frequently Asked Questions
Is customer.io down right now?
Our live monitoring checks suggest whether customer.io is currently reachable. If you still cannot access it, the issue may be local to your ISP, DNS, or device.
How do you verify Customer's status?
We run multiple checks for customer.io: DNS lookup, HTTP request, and retry logic before confirming an outage.
What are common problems with customer.io?
Users usually report login failures, slow loading, app errors, or regional routing issues during outage windows.
How can I fix connection issues to customer.io?
Try clearing browser cache, flushing DNS, switching network, or disabling VPN/proxy to rule out local connectivity problems.
How do I report a Customer outage?
Use the report form on this page. Community reports help identify regional incidents faster.